Shipping & Delivery

Order Processing Time

We process orders between Monday and Friday. Orders will be processed within 3-5 business days of ordering. Orders made on the weekends might experience delay. (Those that need to print LOGO and name will be shipped within 5-15 days) Because we need to carve, electroplating, and coloring, it takes time to process

Shipping Cost

Standard shipping: Shipping cost is $4.95 when you buy one product

Freeshipping: Free shipping when you buy two or more products

Transit Time

United States Delivery Days: 10 business days

Canada Delivery Days: 10 business days

United Kingdom Delivery Days: 10 business days

Australia Delivery Days: 10 business days

Arrival Time = Order Processing Time (3-5 business days) + Shipping Time (10 business days)

Change of Delivery Address

Note: We are able to change shipping address at any time before the order has been dispatched. We cannot change the address after shipping. Please check the delivery address before placing an order.

Out of Stock

For out-of-stock orders, we will notify you by email in advance, refund the full amount and ship other product orders.

Delivery Time Exceeded

If the package is not received within 60 days, the package is deemed lost, please contact us for a refund or re-shipment.

Order Cancellations

We do not accept cancellation of an order after it has been shipped. For any order cancellation, please contact us through the contact information provided before delivery. As the order has not been shipped yet, all cancellations will be accepted.

Support Email: support@thedogbadge.com

Phone:+852 66455412

Address:Lincombe, Burghill, Hereford, HR4 7RW, United Kingdom